E-Commerce Store Topics

Resource Page

Link to Online Store

Contractor Signup

Existing contractor customers only.

Support Line

833-852-8423
Email

ABOUT OUR E-COMMERCE WEBSITE

Tri County Metals' e-commerce website is a fully-functional online webstore, currently only available to registered contractor customers, where users can place orders and manage their account all in one place. From the webstore navigation, contractor customers can review past orders, place orders from existing estimates, modify existing estimates, duplicate orders, pay on their account with TCM, and much more. This guide is a resource for both contactor customers and employees to best understand how to navigate and get the most our of this powerful online resource.

NEW CONTRACTOR TO TRI COUNTY METALS?

If you are a new contractor to Tri County Metals, we appreciate you exploring our e-commerce website as a resource. We have many value-added capabilities that can help you sell and install metal roofing to help grow your business. If you do not currently have an existing ordering relationship with Tri County Metals, the first step will be to contact the Business Development Manager in your area. Click here to be directed to our Business Development Manager Listing. If you are not sure who you should reach out to, you can always contact Jaime Hinote, our Leads Manager and she will be happy to speak with you and connect you with the right person. Phone her at 352-580-1639 or email [email protected]

what can you do in the store?

There are many independent tasks our valued contractor customers can manage in the store. Check back as we are working to expand the site capabilities weekly.

  • Place new orders
  • Pay for the new orders placed
  • View past estimates
  • Review purchase history
  • See Account Balance

 

  • View Invoices
  • Make payments
  • See order credits
  • Browse our full product line 
  • Enjoy periodic specials and discounts

 

Support Topics

topics Coming Soon

  • Making a Payment
  • Viewing Statements
  • Applying a Credit Memo to a e-commerce order
  • In development: Placing an order from an Existing Estimate
  • In development: Modifying an existing estimate for ordering via e-commerce

Recently Addressed 

Shipping / Pickup Zip code error – some missing ZIP code and/or county in the contractor's existing contact info in our accounting system may cause an error when selecting store pick up or delivery. Make sure your standard address information includes your ZIP code in NetSuite.

Support articles and video

Ordering Specialty Trim

Ordering Specialty Trim

In this segment, Megan will review with you how to place an order for specialty trim when using the e-commerce website.

Account Overview

Account Overview

In this segment, Megan will give you an overview of your account back-end once you are logged into store.tricountymetals.com.

Placing a Basic Order

Placing a Basic Order

Tri County Metals, a metal roofing contractor with 8 state-wide locations including Trenton, Florida, Live Oak, Florida, Ocala, Florida,...

Tell Us About Your Project.

Get StartedGet a Quote